General Questions:

What is TruthShare?

TruthShare is an online counseling platform dedicated to providing accessible mental health support. Our platform connects individuals with qualified therapists for virtual counseling sessions.

How does TruthShare work?

Users can browse therapist profiles, schedule appointments, and attend counseling sessions virtually through our secure platform.

Is TruthShare confidential?

Yes, confidentiality is a top priority at TruthShare. All counseling sessions are conducted in a secure and private environment to ensure client privacy.

Is TruthShare platform anonymous?

Yes, anonymity is a top priority at TruthShare. We protect your identity at all cost.

Who can use TruthShare?

TruthShare is available to anyone seeking mental health support, regardless of location or background.

Is TruthShare available internationally?

Yes, TruthShare is available internationally, our services are globally accessible.

Therapy Sessions:

What types of therapy are offered on TruthShare?

TruthShare offers a variety of therapy modalities, including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), mindfulness-based therapy, and more.

How long are therapy sessions?

Therapy sessions typically last 50 minutes, but session length may vary depending on the therapist and client’s needs.

How often should I attend therapy sessions?

The frequency of therapy sessions depends on individual needs and treatment goals. Your therapist will work with you to determine the best schedule for your sessions.

Can I choose my therapist?

Yes, users have the option to browse therapist profiles and choose the therapist that best fits their preferences and needs.

Is therapy on TruthShare covered by insurance?

TruthShare does not currently accept insurance, but we offer affordable pricing options to make counseling accessible to all.

Account and Billing:

How do I create an account on TruthShare?

To create an account, simply visit our website here and follow the prompts to sign up..

How do I schedule a therapy session?

Once logged in, you can browse therapist profiles and schedule appointments directly through the platform.

What payment methods are accepted on TruthShare?

TruthShare accepts payment via credit/debit card, bank transfer, and mobile money for booking therapy sessions.

Can I cancel or reschedule a therapy appointment?

Yes, users can cancel or reschedule therapy appointments through their TruthShare account. Please note that cancellation policies applies.

Is there a refund policy for canceled appointments?

Yes there are refund and cancellation policies. Please review our terms and conditions or contact support for assistance.

Technical Support:

What do I do if I encounter technical issues during a session?

If you experience technical difficulties during a session, please reach out to our technical support team for assistance. We’re here to help resolve any issues promptly.

Can I access TruthShare on my mobile device?

Yes, TruthShare is accessible on both desktop and mobile devices. You can schedule appointments and attend therapy sessions from anywhere with an internet connection.

Is the TruthShare platform secure?

Yes, TruthShare employs industry-standard security measures to protect user data and ensure a safe and secure online environment for counseling sessions.

How do I contact customer support?

For assistance or inquiries, please contact our customer support team via email at or through the contact form on our website.

Is there a mobile app for TruthShare?

Yes, TruthShare mobile app is available for download on Apple Store and Google Play Store

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